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This really isn't trua anymore with immutable kde distros, everything really does just work. You have to relearn some things but that's a fundamental issue with switching to anything, the recent ltt experiment confirms pretty much the only thing that's missing at this point is anticheat and it's the year of the linux desktop. I feel like your stance was valid a few years ago.
Let's talk about my recent exercise in mapping persistent network drives: Windows: Right click in file explorer, select map drive, enter server path, user name password. Check the Reconnect at login checkbox. Click OK.
Linux: Add user to soduers file, sudo make a directory in /mnt, chown of directory to user, sudo install smbclient, create a cedentials file with server user and password, modify fstab file and add mount command to that and refererwnce credential file, well network stack doesent load until after it tries to map the drives on boot so then I added a 60 second wait to wait for the network to come online.
Yes, things are better now when it comes to installing and hardware compatibility, but for the average person the steps I took to map a network drive is not feasible to pull off. Most people just want things to work without going through multiple steps of trial and error
Click the script the IT guy gave you. Most end users don't know what a network drive is.