this post was submitted on 04 Dec 2025
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iiiiiiitttttttttttt
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you know the computer thing is it plugged in?
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That highly depends on the contract and capabilities of the help desk.
I once worked a contract that was to send warranty parts out based on the end user's complaint. I was not allowed to contact the end user to clarify anything.
Oh wow, that sounds frustrating. Many users don't exactly have a reputation for being detailed in their tickets...
It was an interesting experience. I was pretty good at guessing.