I have a chair that I got in March off of amazon. An hour ago the baseplate bent and now the pole that it sits on is just wobbling around. Cannot sit on it unless it is directly up. I found this out when the whole thing tilted back, slamming my head into a shelf and throwing me out of the chair. So I go to Amazon to at least leave a shitty review, maybe see if I can contact them for a replacement part. Product is de-listed and no contact information at all. So I contact Amazon who just instantly starts a refund process I didn't ask for, smugly telling me I'm not eligible when I knew that. First rep sent me to a 'special team to help'. That 'special team' was the front desk for Amazon.com instead of the Canadian one. She just did the exact same thing, another refund I never asked for and putting me on hold and refusing to listen to me. Asked to speak to a Supervisor who then started to say the same shit before I cut him off and said I just wanted the fucking contact information for the fucking manufacturer. He emails over a page for the manufacturer that is their warranty/refunds page.
It's empty.
It's literally empty.
So I've got a chair I can't sit in without it causing personal injury, no way of getting a replacement part from the manufacturer without like buying a whole ass new chair that I can't afford and both Amazon and this fuckin Company are just like "You bought a shitty product? Aww. Poor baby. Cope."
I just wanted to LEAN BACK AND WATCH PORN BUT FUCKING NO.
I'd throw the fucking chair at the wall if I didn't need to still sit on it like a goddamn stool.
Yeah, OP got a $80 office chair and it lasted 6 months and they're buying another one.
I spent a few years going through $80 office chairs and they'd have a component break, the fabric/surface would degrade/tear or the lift cylinder would go out.
I got a Steelcase chair for around $700 (in 2007 dollars), not only is it incredibly comfortable, incredibly adjustable and ergonomic...it also has lasted 18 years. The only signs of wear are the arm pads, they had a matte texture when they were new and now they're smooth. I replaced the castors but only because I wanted rollerblade wheels (hardwood floors, weeeee)