cross-posted from: https://sh.itjust.works/post/52638369
this post was submitted on 01 Jan 2026
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iiiiiiitttttttttttt
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you know the computer thing is it plugged in?
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Tbf, answering someone's questions and solving their problems over the phone is awful. Most of the people I know don’t know enough about tech so I basically have to translate it as well.
I work at an MSP and 99% of my work is troubleshooting over the phone during remote sessions in devices. Shit sucks sometimes, but I've gotten used to it. There are a few users that are agonizing to work with, but any tech support job will have that.