You probably don't work for a large company who has a duty to their shareholders. Large companies tend to save any penny they can because it scales up across the company. The workers at the bottom have no way to communicate with their employers too.

Small business has a shorter hierarchy, where you can go talk to the head of the company. They're usually private companies that don't have public shareholders.

Talk about completely missing the fucking point Holy shit, and this is why we don't have unions. They need a collective to work properly and have an effect on the industry you disciding its bad because there isn't enough backing is the exact problem that causes there to be few decent employers for fucks sake....grow the union and watch its power to work for you grow.

By not doing their job, I know he means that they don't go above and beyond, or do things that he asks that aren't in their job description. And why should they? Every manager I've ever known to say his workers are lazy, actually means that his employees aren't rushing around to get things done, and again why should they? Sounds like your buddy is a shit boss who doesn't like that he can't abuse his staff