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this post was submitted on 26 Nov 2024
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Amazon combines inventory from every seller.
So if theres a third party selling a "Galaxy S24" and theres one thats "Sold By Amazon.com"
Both of these would be combined and stored in the same place.
When someones buys an "Galaxy S24" the amazon workers are just gonna pick one from the pile, you might end up getting one sold by the third party, who could be lying about the phone's condition.
Edit: I mean you can search "Amazon Inventory Co-mingling" and see what I mean
I haven’t searched about commingling in years now, but when I did, they had stopped doing it years before. Did they restart? Seems like an old wives tale at this point.
In general, phones are tamper-sealed to ensure you're buying a new phone. So this really doesn't make sense to me.
Phones may have tamper-seals, but are not impossible to fake. There are already a lot o f fake sd cards in the same sealed package as a real sd card.
And if you get a phone with no tamper-seals or broken seals, then you'd have to contact amazon and hope they believe you. And unlike cheap items where they just willy nilly and refund you, they pay extra attention to expensive items since most return fraud happens with expensive items. If you get unlucky and they don't believe you, you're fucked. The amazon customer service is overworked and they aren't gonna listen to your story again. And you can charge-back, but then you are banned from amazon.
If you buy from bestbuy in store, you can see the box is sealed, and bestbuy have almost 0% chance of fake seals, since its harder to even get a fake item in their supply chain. Also, Best Buy customer service in their stores generally are less overworked and have more downtime, so they are more willing to listen to your story. Customer service irl are more forgiving since they have to be face to face, so theres also a psychological factor that play in to your higher likelihood of getting an item returned.
"New" was never mentioned.
True, but you don't go to Best Buy to buy a used phone since they don't sell used phones, so I think that talking about buying a new phone on Amazon vs. a new phone at Best Buy is the fair comparison here.
The condition of the phone was mentioned, so yes. That's... kinda the whole and only point here.
Cool.