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Young people in customer facing positions seem fairly unemotive in general, I'm not necessarily sure it's a new trend. The positions these young people are in are generally minimum wage (or effectively minimum wage). They aren't really being paid enough to smile lol, or don't really have much to smile about.
I tend to avoid all eye contact with folks in public so I'm probably not really the best to answer it. It's sort of something I've noticed, but I'm really not convinced it's new.
That said, I do get that there's a lot of folks who missed out on a lot of socialization opportunities during the pandemic. Whether that's enough to lead to an epidemic of young people doing a "stare" I'm not sure.
Every young generation gets clowned on. As a millennial I remember us getting it. So it's hard to really say if this is something real or just more "youth bad" rhetoric.
i worked in customer service positions as a teen and 20 something. it is not hard to just say hello to people when they are in your store. it's a basic requirement of the job.
yes, it is novel for them not to do this. and no it's not a majority, but it's a markedly new experience to go into a store and see a 22 year old who basically ignores customers who re actively seeking their attention/help.
I have no clue what people are going on about it's timeless or whatever, i never dealt with it my entire life until very recently. like i have been going ot the same coffee shop for 20 years, and only in the past year have I had a barista be spaced out when i come up to the counter to order, and it's always these young baristas, it's not the older ones who ever do this.
and also we have issues at my job with gen z employees that we have never had ever before. i have been working there 10 years, and only in the past 2 years have we ever had to fire anyone for lack of performance or violated basic company policies... and we have had to five 6 people in the past year or so, all new hires, because they back the most basic social and work skills that we have never ever had an issue with before.
like we literally give them the rules of employment, they actively violated them and get caught, and act all confused like they didn't understand what they did wrong. so we then terminate them and they are SHOCKED. they seem to totally lack the concept that actions have consequences and if you can't show up to work and follow basic common sense instructions, you don't get employeed.
and like a lot of the posters here they are massively entitled and think they are owed 100K jobs at 22 for entry level jobs and skills.
a lot of people try as much as possible not to acknowledge the humanity of service workers, its completely normal for those workers to become numb to the endless stream of jackasses. Even if the next guy coming up does acknowledge them and treat them like a human, its hard to fault any perceived carelessness. Its also not limited to young people, any supermarket I go to has older peole working and you will encounter the same phenomenon. Its the alienation of labor under capitalism.