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My ex wants me back (lemmy.world)
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[-] TuEstUnePommeDeTerre@midwest.social 103 points 7 months ago* (last edited 7 months ago)

You can attempt to opt-out, but this kind of thing should be illegal in the first place.

https://www.spectrum.com/policies/your-privacy-rights-opt-out

[-] Emerald@lemmy.world 49 points 7 months ago

I could opt out but i'm building a collection at this point

[-] name_NULL111653@pawb.social 27 points 7 months ago

This is the best thing to do. Let them waste their money on printed, mailed ads, and use it to taunt them on the internet and expose how they badger and milk their ~~cattle~~ customers.

[-] doctorcrimson@lemmy.world 10 points 7 months ago

Not very environmentally friendly. I just send it all back, then they need to waste space and personnel on sorting their own junk.

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[-] moup@lemm.ee 26 points 7 months ago

lol, I’ve done this, multiple times. the only thing that has changed was that my name was replaced by “Residential Consumer” for the subsequent spam.

[-] DrQuickbeam@lemmy.world 9 points 7 months ago

Yup, and in my case they started sending door-to-door salespeople. They're spending all the money to kill Google Fiber where I'm at.

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[-] slazer2au@lemmy.world 93 points 7 months ago

Call the number and ask for a pre paid return envelope to send a signed contract with.

Then fill the return envelope with all this crap.

Now they have paid 4 times for junk mailing you and they pay to toss out their own trash.

[-] hswolf@lemmy.world 31 points 7 months ago

chaotic good, nice

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[-] TheSlad@sh.itjust.works 74 points 7 months ago

Spectrum still sends that much spam even if you are a customer already.

No, i dont want your tv bundle i literally havent had any desire to watch cable tv for over a decade please stop asking!

[-] swarmingnarwhal@lemmy.world 68 points 7 months ago

Fiber internet gang rise up! I would very much enjoy the death of spectrum

[-] Emerald@lemmy.world 28 points 7 months ago

Yeah i went from a speed of 10 mbps upload to a speed of 300 mbps upload thanks to fiber

[-] Dran_Arcana@lemmy.world 14 points 7 months ago

There is an actual technical reason for coax networks not being able to provide symmetrical speeds. It has to do with what frequencies (channels) are dedicated to data uplink, data downlink, and cable TV. Cable TV is still the cash cow for coax providers, and installing appropriate channel splitters network-wide to reallocate higher-bandwidth channels to data uplink would result in days or weeks of downtime for cable subscribers, not to mention the crippling amount of money in new hardware. It is a consequence of how the networks were physically built when providers thought that cable and download speeds were all anyone needed; it's not just a software switch they can flip if they wanted to.

Spectrum still sucks, but asymmetrical Internet speeds are not one of the things they suck at on purpose.

[-] Emerald@lemmy.world 8 points 7 months ago

That's interesting. I knew coax wasn't symmetrical but never know why.

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[-] TheGoldenGod@lemmy.world 12 points 7 months ago

I’ve seen advertisements fiber internet is in my area (Frontier), starting price is $59, guessing the price goes up eventually?

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[-] Semi-Hemi-Demigod@kbin.social 63 points 7 months ago

This is why marketing is a bullshit job.

[-] AllonzeeLV@lemmy.world 55 points 7 months ago* (last edited 7 months ago)

As are modern sales.

There should be a different name for people at a store that answer questions about a product on request.

No one should be trying to convince anyone to buy anything as a job. What the hell is that? If you make a cool product/service/thing for a reasonable price, people will come to you. If you don't, stop trying to pressure people into consuming it when they otherwise wouldn't.

[-] LufyCZ@lemmy.world 20 points 7 months ago

There's different types of marketing.

One type is awareness marketing, which is exactly the type that's the furthest from "forcing shit down your throat".

Then later, when you're searching for something and see their name, your monkey brain will prefer the "familiar" option.

And tbh I do have to disagree with "people will come to you", it's really hard to grow if people don't know you exist.

[-] AllonzeeLV@lemmy.world 15 points 7 months ago* (last edited 7 months ago)

And tbh I do have to disagree with "people will come to you", it's really hard to grow if people don't know you exist.

I'm against the concept of unnecessary growth/metastasis. I prefer homeostasis/equilibrium.

Unless you're bringing something profoundly superior to what exists to the table that will have people who hear rumors of it coming to you, there's no need for a 76th brand of chicken sandwich.

We're growing/metastasizing our species and a lot of other species into oblivion. It's a shame our species is belligerently unwilling to consider a different strategy.

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[-] Emerald@lemmy.world 10 points 7 months ago

They aren't even getting their target market right, sending me "move-in" offers when I haven't moved.

[-] Alexstarfire@lemmy.world 40 points 7 months ago

I still get all that and I have Spectrum. It's also common for the envelope to say it's "important." No, ads are not important.

[-] magicalzfmk 35 points 7 months ago

Damn blurring out all the numbers must be more infuriating right?

[-] Emerald@lemmy.world 19 points 7 months ago

Yes thank you for noticing my effort

[-] Ohi@lemmy.world 29 points 7 months ago

Words can't describe the inner joy I felt making that call to cancel after I had Google Fiber installed. "No sir, there is no package or temporary deal you can offer me that's going to change the outcome of this conversation."

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[-] afraid_of_zombies@lemmy.world 28 points 7 months ago

Rip it up and mail the shreds back to them, no note or explanation. Usually that makes them stop.

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[-] LazaroFilm@lemmy.world 27 points 7 months ago
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[-] fne8w2ah@lemmy.world 27 points 7 months ago

Look at the amounts of wasted paper! 😡

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[-] arin@lemmy.world 26 points 7 months ago

Got fiber and never looked back, 1gb both up and download at the same time(yes full speed on 2 different tests), no throttling, advanced email notifications for maintenance that's past midnight. it's so much freedom, no datacaps too !

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[-] RBWells@lemmy.world 26 points 7 months ago

We've never had Spectrum and they relentlessly woo us as well. When we ignored the mailings, they started sending them in Spanish, as though they thought we simply couldn't understand them. Like nobody could possibly resist them if they could read the advertisements, right? Waiting to see what they try next.

[-] ilinamorato@lemmy.world 25 points 7 months ago

I switched to Fiber from Spectrum a few months ago. When I took the equipment back to the store, I was pleasantly surprised that I didn't need to jump through any hoops at all to cancel; they just got my name, checked my ID, looked at the router serial number, had me sign a thing, and handed me a receipt. I was shocked. I had put an hour on the meter, and I only needed four minutes.

But less than a week later, I got my first "move in offer." It's honestly hilarious to begin with—"oh, ha ha, they honestly think their choke hold on the market is so strong that the only reason anyone would ever cancel is if they move out of the area"—but quickly got sad when I realized, actually, given the government-enforced monopoly they enjoy in my city, that's probably true for most people.

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[-] 0110010001100010@lemmy.world 24 points 7 months ago

I'm a current customer and still get shit like the frequently, usually they want me to add cable TV and/or phone to my internet-only package. It's really obnoxious. You'd think after me ignoring it for 8 years they would give up but nope, still at least once a month one pops up in my mailbox.

[-] dual_sport_dork@lemmy.world 36 points 7 months ago

Just sleep well at night knowing that part of the reason your cable/phone/internet bills are so high is because your rates are subsidizing these morons to mail you full color glossy double sided bullshit advertising services at you that you already have.

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[-] eclectic_electron@sh.itjust.works 24 points 7 months ago

They even ambush me every time I go to the grocery store. And they've doubled my bill since I signed up. Why bother marketing when you can raise rates whenever you want? They could save so much money by not mailing every day and hiring people to hunt me

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[-] stewie3128@lemmy.ml 17 points 7 months ago

I received these about once a week when I was a Spectrum customer. Since I dumped them when ATT fiber became available, I now receive them three times a week.

[-] JCreazy@midwest.social 17 points 7 months ago

Do any of these have return labels?

[-] cashews_best_nut@lemmy.world 16 points 7 months ago

Ooooo aren't you popular.

[-] son_named_bort@lemmy.world 15 points 7 months ago

My ex (Comcast) sends me stuff all the time. They even have the audacity to call themselves neighbor. Mr. Rogers they are not.

[-] tabularasa@lemmy.world 11 points 7 months ago

This is me with SiriusXM. Fuck them

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[-] qjkxbmwvz 11 points 7 months ago

My ex is ATT fiber which, despite having zero love for ATT, was pretty great.

They are trying to get me back...but they don't offer fiber (or any service!) at my new address.

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[-] Appoxo@lemmy.dbzer0.com 9 points 7 months ago

Ask if you can stack the offers. That could be an incredible offer.

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this post was submitted on 04 Jan 2024
913 points (98.1% liked)

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