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At my stock brokerage we keep talking about how we can bring AI to our customers but we can't do that without the compliance dude throwing a fit about "noooooooooooooo you can't recommend trades to customers,,,, ssstttoooooooooppppp then we become responsible for their decisions guuuyyyssss" (he doesn't talk like that but it sounds like that to me)
I recently brought up the idea of using AI for trade support and giving it all sorts of tools to access internal assets and help customers fix their accounts or figure out what happened to their order,, shit like that.