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submitted 10 months ago by L4s@lemmy.world to c/technology@lemmy.world

Apple Officially Warns Users to Stop Putting Wet iPhones in Rice | The company said the popular remedy could cause "small particles of rice to damage your iPhone."::The company said the popular remedy could cause "small particles of rice to damage your iPhone."

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[-] aelwero@lemmy.world 111 points 10 months ago

In case Apple’s advice doesn’t work, it’s safe to say that you probably need help from professional repair experts and may even need to prepare yourself to buy a new iPhone.

"Don't do anything yourself, just come give us more money"

[-] otp@sh.itjust.works 85 points 10 months ago

Don't put your phone in rice! You'll break it and have to buy a new phone!

Ok, what should I do instead?

Buy a new phone.

...so what's the harm in using rice?

......waste of food?

[-] GenderNeutralBro 49 points 10 months ago

Silica gel desiccant bags. That's the same thing used in a lot of packaging material, like the little thing that says "do not eat" in a pill bottle or electronics bag.

[-] Landless2029@lemmy.world 11 points 10 months ago

I save every one of these packs. Keep them in a gallon storage bag. Use in case of emergency.

[-] naevaTheRat@lemmy.dbzer0.com 3 points 10 months ago

you need to boil the water out of them before use btw

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[-] Imgonnatrythis@sh.itjust.works 14 points 10 months ago

There is a small risk the rice will work and you won't buy a new iPhone. Do you want to break the economy??

[-] Rumbelows@lemmy.world 3 points 10 months ago* (last edited 10 months ago)

This is actually a thing. Worked in Apple Stores for years and saw laptops and phones full of rice. Whole grains and bits n bobs.

So before the rice you could actually do a modular repair sometimes. Swap out the battery or SSD.

Whole thing full of rice bits attached to every component? Forget it.

Also, once a device is liquid damaged, often rice will resurrect it but only until the logic board rusts through / goes dry. Copper oxidises over time.

On the other hand, if you can’t afford a repair or swap out, (contrary to popular opinion, Apple sell replacement devices through their service channel way cheaper than new units) rice might give your device a new lease of life. So sometimes worth the gamble.

Edit: missed the D off SSD which kind of changed the context!

[-] ScreaminOctopus@sh.itjust.works 5 points 10 months ago

You can also hang on to silica gel packs that come in various packaging, they do the same thing as the rice but are more effective and wont clog up your device

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[-] Ghostalmedia@lemmy.world 44 points 10 months ago

I assume most folks here didn’t actually read the support article. It’s pretty reasonable.

https://support.apple.com/en-us/102643

iOS can throw a warning message if there is water in the USB port during charging. Electricity and water are famously spicy friends.

Their recommendation is just to tap the bottom of the phone to get the water out, let it sit and dry for a few minutes, or use a Qi charger if you absolutely have to charge with a wet USB C port.

Most phones, including Apple’s, are pretty water proof these days. Rice is only going to get rice dust in your speaker, mic, and charge holes. Just tap the water out of let it sit for a few minutes.

[-] NewPerspective@lemmy.world 43 points 10 months ago* (last edited 10 months ago)

Coming this Fall: Apple Dryness Pellets! A bag of Styrofoam rice that'll run you $499.99 and an extra $70 for it to come in colors. Not compatible with CE models.

[-] wahming@monyet.cc 40 points 10 months ago

Given that the iPhone is rated IP68, or impervious to dust and small particles, this seems like grounds for a return claim (or lawsuit in the states, idk).

[-] 32b99410_da5b@lemmy.world 5 points 10 months ago* (last edited 10 months ago)

The charging port is very pervious to dust and small particles.

...they shouldn't get into the phone innards, but shove a USBC in there with them and they can definitely ruin the charging port.

[-] mastod0n@lemmy.world 2 points 10 months ago

There are humidity indicators even outside the IP rated parts. If the technician finds a colored one you're out of warranty by default. Source: started out at a store with repair shop.

[-] wahming@monyet.cc 2 points 10 months ago

I'm referring to the rice grains, not the water.

[-] mastod0n@lemmy.world 3 points 10 months ago

Yea, but usually your device was in touch with liquid before you put in rice.

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[-] Supermariofan67@programming.dev 34 points 10 months ago

Just use silica gel packets

[-] tourist@lemmy.world 21 points 10 months ago

only used apple approved silica packets

for just $40/grain

[-] demesisx@infosec.pub 25 points 10 months ago

Can’t believe no one has recommended putting your phone in a ziplock with a big bag of desiccant. That’s basically exactly what the rice is doing (minus the grains getting everywhere).

[-] JigglySackles@lemmy.world 9 points 10 months ago

Also rice isn't a super effective way of desiccating the phone to begin with. Like you mentioned, desiccant packs are a way better option. Just save the ones you get from packages in a dry ziplock and store for a rainy day...

[-] hazardous_area@lemmy.world 19 points 10 months ago

lol you know what else may damage your phone? Being full of water /s, get a grip apple. Make something useful if you must make more money, don’t sell obsolesce and failure.

[-] sebinspace@lemmy.world 6 points 10 months ago

Okay but this advice applies to all phones ever.. Rice is absolutely useless for fixing anything but Raja’s economy and being an excuse to eat soy sauce

[-] hazardous_area@lemmy.world 2 points 10 months ago

I am not proposing rice as a solution to anything aside from wetted phones.

My post is pointing out that instead of doing something productive or new, apple is telling people not to do something that may actively prevent further damage to their phone. At best that reads like a poor use of time to me.

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[-] reddig33@lemmy.world 11 points 10 months ago

What a stupid recommendation. It’s not going to hurt anything. I wonder if the idiot pushing for this documentation realizes what bad press it’s generated.

[-] stoly@lemmy.world 5 points 10 months ago

One presumes that there is at least one case where it was determined that rice particles did something to the phone. Then Apple analogized and extrapolated from there.

[-] SomeGuy69@lemmy.world 9 points 10 months ago

Don't trust apple, I remember when they recommended people to put their iPhone into the microwave for fast charging. /s

[-] KingThrillgore@lemmy.ml 8 points 10 months ago

If you're hungry its hungry. Let your iPhone have some raw rice as a treat.

[-] Voroxpete@sh.itjust.works 8 points 10 months ago* (last edited 10 months ago)

Meanwhile my Samsung has been dropped in the bath more times than I can count and gives zero fucks.

Maybe Apple just make bad phones?

[-] Ashyr@sh.itjust.works 29 points 10 months ago

There's so many reasons to hate on Apple and iPhones, but build quality simply isn't one of them.

iPhones are IP68, which means they can be immersed in serveral meters of water for up to 30 minutes.

[-] ThePantser@lemmy.world 14 points 10 months ago

If they are waterproof how does rice damage them? Pretty sure rice chunks are larger than water.

[-] Ashyr@sh.itjust.works 12 points 10 months ago

So the IP68 ratings are on a scale of 1-9 for dust and water respectively.

So the 6 is for dust and particulates and the 8 is for water.

With a rating of IP68, which is an industry standard, it is actually better at keeping out water then dust and particulates. I have no idea what the deal is with rice particulate, but it's obviously not great to get into charging ports and the like.

It's worth noting that Samsung shares the exact same rating and would also struggle with a bowl of rice.

[-] dustyData@lemmy.world 23 points 10 months ago* (last edited 10 months ago)

There's no deal. 6 is the highest level for dust protection. It means “No ingress of dust; complete protection against contact (dust-tight). A vacuum must be applied. Test duration of up to 8 hours based on airflow.” It means an airtight device. There's no dust protection above that. If water, the molecule, can't get in or harm a phone, no particle will get in.

EDIT: Just realized I didn't clear up this point well enough. You got it the other way around. Keeping dust out is easy, water is hard. Because with water you have the factor of pressure defeating seals and leaking in. Something that is less likely to happen with a gas forcing particulates in. There's no natural atmospheric pressure on earth that could defeat an airtight seal enough to force dust in. But on the contrary, water pressure that can easily crush phones is actually a quite common occurrence. And enough pressure to break seals and leak water in can happen in only a few meters of water submersion.

Atmospheric dust is anything between 0.001 and 40 microns. Typical rice starch (what rice dust is made of) is around 0.5 microns, the smallest it can get is 0.1 micron.

Rice particulates do nothing to phones. Apple just wants people to pay for a new phone or Apple's overpriced tech service.

ADD: As stated by the article the rice hack doesn't work anyway, it's just a meme. But the rice won't hurt an IP68 phone.

[-] Garbanzo@lemmy.world 5 points 10 months ago

To be fair to Apple, I don't think they're referring to rice dust getting past seals. They're likely referring to bits of rice getting stuck in lightning or USB ports, starch on camera lenses, or a small particle working its way into a button. All of that could be solved by putting the phone in a paper wrapping or envelope and putting that in a real desiccant instead of chucking the phone in a bag of rice.

[-] dustyData@lemmy.world 3 points 10 months ago* (last edited 10 months ago)

Starch dirtying up a lens or glass is easily solved with a warm damp cloth, starch is water soluble this way. Rice in a port can easily be dislodged without damage with a pin needle. And no particle is going to get into a button in any way that impedes function or causes harm, that's kind of the whole point of an IP6x device.

But again, we are talking about the company that made trendy the bendy phone, and the “cracked screen and glass back” aesthetic.

[-] Gork@lemm.ee 12 points 10 months ago

I like the nicer, more protective, IP69k rating.

[-] stoly@lemmy.world 2 points 10 months ago

LOL build quality is very high on all Apple products. To get the same level in mobile, you have to go higher-end Samsung or Lenovo in the computer market.

[-] profdc9@lemmy.world 6 points 10 months ago

Place your phone in a sealed bag with a container of anhydrous calcium chloride, like Damp Rid. DO NOT allow the powder to get in the phone, just have in the same bag as the phone. It is a strong desiccator.

[-] Pissnpink@feddit.uk 4 points 10 months ago

Well of course particles will get in, that's why you gotta wash the rice first!

[-] unphazed@lemmy.world 1 points 10 months ago

Am I the only one that buys or keeps dessicant? I mean, lowest setting on the oven and after 20min theyre all ready to go.

[-] autotldr@lemmings.world 1 points 10 months ago

This is the best summary I could come up with:


Saving a wet iPhone by putting it in a bowl or bag of uncooked rice has been a popular go-to rescue method for years, with the logic being that the rice absorbs the excess water from the phone.

However, the God of iPhones has recently warned poor mortals against resorting to rice in these situations, saying it could make things worse.

The company also recommended against using other well-known hacks, such as using an external heat source to dry the phone or sticking a cotton swab into the connector.

Time is crucial in these situations, as the most important thing is to prevent the water from damaging the electronics inside the phone.

If your iPhone or charging connector is wet—in the latter case, an alert will appear and disable charging—Apple recommends the following:

In case Apple’s advice doesn’t work, it’s safe to say that you probably need help from professional repair experts and may even need to prepare yourself to buy a new iPhone.


The original article contains 258 words, the summary contains 164 words. Saved 36%. I'm a bot and I'm open source!

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this post was submitted on 20 Feb 2024
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