Counterpoint, the build your own cravings box is just about the only way to get a full vegan meal (assuming youre okay buying from the cow slaughtering business in the first place). Everything has cheese or sour crean by default so if you have to customize it all anyway its cheaper to get the box.
Counter to my counterpoint, They run their kitchens in an assembly line fashion that means 4 people will touch your food before its done and with the long and confusing receipts custom orders print, they will get your order wrong 50% of the time. So your vegan box turns into a fun way to gamble, especially if you live somewhere they couldn't possibly conceive of someone substituting beef for potatoes or anything else and think you made a mistake.