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A Ticketmaster spokesperson said the company shares frustration over those abusing the system, but said "the law does not allow us to require proof of disability to preserve fans' privacy."
"What law?" asked (disability rights advocate David) Lepofsky. "It sounds like communications people coming up with excuses."
Scum of the earth business scamming disabled people.
It's an American business (headquartered in California, which I'd bet is the jurisdiction where whatever law they're citing is actually in force). A shame that can't (yet) be used as a reason to prevent them from doing business in this country.